[Michael]

in reply to: Displaying a Promo/Coupon code with a Pop Up #7855

I’d be able to help within reason, but I’m not going to be able to go along with every step of the process.

Admittedly, it sounds like there’s a lot of potential work ahead for this functionality, since it sounds like there still needs to be some sort of implementation of a coupon code generator, unless you are using some other plugin for it and that’s all already built/setup. All of that is going to be the major portion of this, which is outside the scope of our support here. I am not aware of any BadgeOS promo code plugin.

[Michael]

in reply to: No licenses entry area #7854

Hi Eric,

Despite having gone through Badgeos.org and the checkout process for the product, it is actually a free product and doesn’t need a license at all. So you should be good to go already.

[Michael]

in reply to: Displaying a Promo/Coupon code with a Pop Up #7842

At least in my mind, it’d be easy enough to display the code in the auto-messages popup. I’d end up personally going with a custom shortcode that fetches the next one.

The real question is how the codes are being generated/stored, and if there’d be a way to query for a new one upon the calling of the shortcode.

[Michael]

in reply to: BadgeOS Activity Reports are not working #7841

This reply has been marked as private.

[Michael]

in reply to: Displaying a Promo/Coupon code with a Pop Up #7830

How are you generating the promo codes?

Sorry about the delay, it was a holiday weekend in the US and we’re just getting back into the swing of things.

[Michael]

in reply to: BadgeOS Activity Reports are not working #7827

Only section of the reports addon that I could see any trouble with is the Active Users Report.

Given the amount of users in the site, it makes sense, as I know that the active report has a very heavy database query. We need to find a way to optimize it, to be honest.

Sadly, I don’t have any sort of solution for this part right now. Not sure how dev-savy you are, but I can point you to the query being made for it if you want to look it over.

[Michael]

in reply to: BadgeOS Activity Reports are not working #7826

That worked well enough for me to continue looking.

[Michael]

in reply to: BadgeOS Activity Reports are not working #7824

This reply has been marked as private.

[Michael]

in reply to: BadgeOS Activity Reports are not working #7821

Aiming to look into this this afternoon yet. I appreciate the patience.

[Michael]

in reply to: BadgeOS Activity Reports are not working #7818

Are you willing to provide an account for me with one of those sites? I’m not going to be able to see/deduce anything from the frontend alone.

[Michael]

in reply to: license usage on subdomains #7810

Welcome Antonio.

[Michael]

in reply to: license usage on subdomains #7808

The license enables support and updates, it’s not technically required to have the plugin active.

If you know the domains the plugin should be license-validated on, I can double check our records for which ones presently are.

[Michael]

in reply to: license usage on subdomains #7806

You should be fine there. They will count as different sites, so you’ll have 2 different URLs logged for the license being active on.

[Michael]

in reply to: Big conflict with BadgeOS and checkout page #7720

Welcome, Philip. Glad I could provide at least some direction to a working solution. Still very odd issue in the end though.

[Michael]

in reply to: Big conflict with BadgeOS and checkout page #7714

Not quite sure what was going on, but it appears to be fixed now?

I noticed there were some htmlentity cases in the checkout page, aka “>” instead of a “>” and “<” in place of “<" which would indeed have an effect on html markup for a form. I've flushed my cache multiple times to make sure the parts don't return to disappearing, and both seem good now.

[Michael]

in reply to: Big conflict with BadgeOS and checkout page #7713

Sorry for the delay here. Checking on it.

[Michael]

in reply to: Badge Size #7682

See if the following helps at all. It is a small bit of code that would want to go in your theme’s functions.php file.

function jmarsh_badge_size( $size ) {
	if ( 'badgeos-achievement' == $size ) {
		return 'large';
	}

	return $size;
}
add_filter( 'post_thumbnail_size', 'jmarsh_badge_size' );

May be best to return the size that’s closest to your 200x200px size, and work from there instead of our default size which, I believe, is smaller than that.

[Michael]

in reply to: link_profiles="false" #7655

Did you attempt my hotfix suggestion a few replies up? or would you prefer a copy with the hotfix already in place?

[Michael]

in reply to: Installation Erro Code #7637

See if getting a leaderboard created clears that up. It should. We still need to get it so that the error doesn’t occur in the first place, we haven’t given up on that, like mentioned in my first post.

[Michael]

in reply to: Installation Erro Code #7635

As a hopeful quick win, have you created a leaderboard yet? I’m hoping that clears up the error. Are you already trying to use one of the leaderboard shortcodes to display something perhaps a little bit early?

Still trying to find the best solution for this as it is not the first time it’s been encountered, but I haven’t been able to steadily recreate to accurately debug.

[Author]

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