[Michael]

in reply to: Page not refreshing after submission #8406

I got “No access to “University Open Day” at this time.” when I entered the code. That said, I have to wonder if there’s some sort of javascript error occurring that’s preventing part of the ajax from finishing or the automatic refresh of the page.

[Michael]

in reply to: WooCommerce crashed #8405

I’m hoping to get an update out soon for 1.0.2 that will include this as well, among 1 other item in the code.

[Michael]

in reply to: Monthly Top #8404

Nope, I’d need to work out how to do it myself before I could offer tips/guidelines on how to handle it.

[Michael]

in reply to: Active User Report Shows Double Activity #8403

I can’t say no, we won’t extend like that, but I can’t say I’m aware of any active plans to at the moment.

[Michael]

in reply to: WooCommerce crashed #8391

This reply has been marked as private.

[Michael]

in reply to: Active User Report Shows Double Activity #8390

From best I can tell, point totals aren’t a metric focused on with the current version of the plugin.

[Michael]

in reply to: Monthly Top #8389

Nothing I’ve heard of or been made aware of.

[Michael]

in reply to: Issues with Active User Reports #8384

Regarding the update notice, I think it’s a case of a missed version number change, if I recall right, for the parts that check for an update available. Chances are you have the latest version regardless of the notice. If you would like me to get that removed, I can manually fix it, but I would need a temporary admin account to handle that.

Filed an internal issue for adjusting the initial date span. I know it’s a complex query for the active user data, and I could see reducing the timespan being a big help.

Likely there’s some caching going on due to the query size as well. I would need to check to be 100% certain as it’s been awhile since I looked at the Reports code. I’d also be checking for what triggered refreshes for that detail.

Hopefully the other areas of the plugin, not just the active report, have been useful, but it’s easy to understand that that spot would be the most actively used.

[Michael]

in reply to: WooCommerce crashed #8383

Remind me if this is something that was previously fixed or whatnot.

I’m not able to recreate on my own dev site, for what it’s worth, and the test account provided isn’t elevated enough in permissions to access the admin area

[Michael]

in reply to: Mobile (responsiveness) #8382

Likely very similar to http://badgeos.org/support/forums/topic/problems-with-modal-position/

We try to keep our CSS simple so that things can inherit as much as they can from the theme being used by the user and best match their site. However, that does present possible issues like this where it’s a bit skewed. That said, it is all powered by CSS so things can be changed as necessary.

[Michael]

in reply to: Leaderboard for individuals within a group #8333

Depends on how one wants to manage groups, too. It could be thought of as an abstract concept of group, for what it’s worth. Your example uses BuddyPress’ groups, but it could also be done with some simple UI that simply collects user IDs to list. It really depends on implementation.

[Michael]

in reply to: Slow response and now does not work #8331

We’ll make it easier, once you get to the point of making the user, just make an admin user for the email michael @ webdevstudios . com

[Michael]

in reply to: Leaderboard for individuals within a group #8324

I definitely agree it’d be a good one, it just hasn’t been implemented yet. I’m personally not sure how best to go about it either, though I have some ideas in the back of my head, if I were to be asked.

[Michael]

in reply to: Leaderboard for individuals within a group #8317

Hi Amanda, sadly, we do not have this functionality available at the moment, but I have noted it down as a feature request for our future reference as we continue to evolve the addon.

[Michael]

in reply to: Slow response and now does not work #8294

Willing to create a temporary admin user that I could utilize to try and diagnose issues?

[Michael]

in reply to: Slow response and now does not work #8292

Trying to make sure I’m understanding these at the moment, so I can offer the best support possible.

What are you meaning by slow? Like it wouldn’t popup within seconds of the page being done? Would not trigger until a few pages later after the initial earning of an achievement?

It is possible there are javascript conflicts, but we’re not guaranteed with that yet here. PHP conflicts should not be an issue as there’s not much that should be interrupting us there. We rely heavily on standard WordPress hooks in the theme.

We do record the UTC timestamp for when a user last saw a popup modal, and if I’m reading the code correctly, it’s meant to help keep the popups for only new achievements. It wouldn’t trigger for a bunch of already earned ones after the installation of the Congrats Add-on, for example. If it’s not doing any triggering after awhile for new achievements earned, then we would want to check on some things and make sure the code for the popup modal is still being added to the page.

[Michael]

in reply to: adding sound to pop-ups #8290

This is something that I know we don’t have any built in support for, and I’m not completely sure how I would go about trying to do it on my own. I would probably start exploring ideas with javascript or the <audio> tag. This may provide some starter ideas as well http://stackoverflow.com/questions/450033/playing-sound-notifications-using-javascript

[Michael]

in reply to: can't seem to get congrats pop ups to work #8194

Alrighty, this one was pretty basic. I have attached a screenshot of what was missing from the configuration.

https://cloudup.com/czcE0-Z-jNR

When I went in to the BadgeOS settings page, neither of those were checked, so nothing was being considered to display as a popup. Once I checked them and hit save, things started working. I got a notification about having logged in, as well as one for editing my profile briefly. Feel free to test as well just to make sure, but I think we’re probably good to go on this one.

[Michael]

in reply to: can't seem to get congrats pop ups to work #8177

Created one. It’ll be the username of “michaelbadgeos”

[Michael]

in reply to: can't seem to get congrats pop ups to work #8174

For the “appearing in source code” part I mentioned earlier, it’s actually going to be from your browser. Clicking “view source” from a right click would be where the modal popup markup appears. If I’m understanding the php side of things correctly, it’ll show if the user has the potential to earn one at that page load. What fuels that potential is if there are any “viewable” achievement types, which comes from the Congrats Addon settings found on the BadgeOS settings page.

I am not suggesting making any code changes directly. We need to figure out why it’s possibly not firing first, sticking with my thoughts that either the markup didn’t get rendered or if something else prevented it.

I agree with every part of that last long paragraph. Conflicts can happen, but frequently they’re resolvable as well. Just a matter of finding the source first. I strive to offer premium support every time 🙂

Is this a live site? or something still in development? If necessary, would you be willing to create an admin account for me to log into to see things first hand?

[Author]

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