[BadgeOS Support]

in reply to: Translate #30018

Hi Alamir,

We have tried the process and it seems that Loco translate plugin is unable to translate the custom strings of the plugin. We would suggest you use WPML for translating site as it allows translating custom string (string translation) for the theme/plugin too.

Furthermore, We are going to release a new version of the add-on this month. We will make sure to add these strings in plugin pot file too.

Thanks

[BadgeOS Support]

in reply to: Translate #29853

Hello Alamir,

BadgeOS Congratulation add-on doesn’t support Portuguese language translation. However, all these strings are translatable using any translation plugin. Try using “badgeos-congrats” as text domain when setting up the translation files with Loco Translate plugin.

You can also add new strings to the language template file. See this screenshot: https://drive.google.com/a/wooninjas.com/file/d/1wqnS6l2JTUr3ct1Q6jdNVFp2-oFjUQBF/view?usp=drivesdk

Thanks

[BadgeOS Support]

in reply to: Deleting BadgeOs Log Entries #29621

Hi Brian,

Three is not any harm of deleting the log entries, it will not delete the earned badges. You can disable the log entries too from BadgeOS settings page.

How to delete the BadgeOS log entries?
>> Go to Dashboard -> BadgeOS -> Log Entries and click on “Delete All Log Entries” button. It will start a background process to delete all the entries.

See Screenshot: https://drive.google.com/a/wooninjas.com/file/d/1ed_n9hRMWmr9uGChD8WJYH-bO102W95F/view?usp=drivesdk

Thanks

[BadgeOS Support]

in reply to: Need Leaderboards for each week #29304

Hi Pete,

BadgeOS leaderboard addon doesn’t offer leaderboards based on custom date range. However, We are planning to release a new version of the add-on soon which will allow you to create monthly/weekly/daily/custom date range leaderboards.

For now, you can customize the leaderboard display as per your wish using this filter “badgeos_leaderboard_display_leaderboard”

badgeos_leaderboard_display_leaderboard filter has two parameters:

$output:
It contains the main HTML of the leaderboard.
$arg:
It contains the argument (values) passed in the shortcode
$arguments list:

Leaderboard Name: Title of leaderboard post
Number of users: Maximum number of users to rank in this leaderboard.
Metrics to track: Columns to display in the leaderboard.
Default Rank Metric: The default metric to use for sorting user rank.

function alter_leaderboard_display( $output, $arg ) {
   // Alter the $output variable as per your requirement
 
    return $output;
}
add_filter( 'badgeos_leaderboard_display_leaderboard', 'alter_leaderboard_display', 10, 2 );

Thanks

[BadgeOS Support]

in reply to: Conflict with GeoDirectory #29271

Hi Steven,

We have double-checked the issue on your server and found that your site is giving 502 server error randomly (We had notified you about this issue before).

Anyway, We have added the above code snippet and found it is working fine. The next/Previous link issue has been fixed now.

See the video: https://drive.google.com/file/d/1_HPFYWoa3kXU2PPRAjeAe4SswSNjrmH5/view

Thanks

[BadgeOS Support]

in reply to: Conflict with GeoDirectory #29154

Hi Steven,

Above snippet is removing default BadgeOS next/previous post queries from Google directory places posts to avoid the conflict. Please provide us Cpanel or FTP access to your site so that we can debug the issue further on your server and come up with the best solution.

Thanks

[BadgeOS Support]

in reply to: Conflict with GeoDirectory #29057

This reply has been marked as private.

[BadgeOS Support]

in reply to: Conflict with GeoDirectory #29036

Hi Steven,

Please add below snippet to your active theme functions.php file. It will fix the issue

/**
 * Remove BadgeOS Navigation
 * From gd_place post type
 */
function remove_badgeos_navigation_on_places_directory() {
    if( is_singular( 'gd_place' ) ) {
        remove_filter('previous_post_link', 'badgeos_hide_previous_hidden_achievement_link');
        remove_filter('next_post_link', 'badgeos_hide_next_hidden_achievement_link');
    }
}
add_action( 'wp_head', 'remove_badgeos_navigation_on_places_directory');

Thanks

[BadgeOS Support]

in reply to: Conflict with GeoDirectory #29035

This reply has been marked as private.

[BadgeOS Support]

in reply to: Conflict with GeoDirectory #28901

Hi Steven,

Please provide us credentials of your staging site & server at badgeos@learningtimes.com, so that we can reproduce the issue that will help us to understand it better and coming up with a fix.

Thanks

[BadgeOS Support]

in reply to: Conflict with GeoDirectory #28030

Hi Steven,

We are unable to reproduce the issue. Please elaborate the issue a bit more.

1. What BadgeOS version you are using on your site?
2. What other plugins/BadgeOS add-ons you are using along with these two plugins?
3. What are the steps to reproduce the issue? It would be nice if you share some screenshots or a video.

Thanks

[BadgeOS Support]

in reply to: Translate heading #27687

Hi Daniel,

You can use below filters to change the text or add translated text for username and points.

For Username:

function change_username( $user_name ) {
    $user_name = 'desired translated text';

    return $user_name;
}
add_filter( 'badgeos-leaderboard-table-user-name', 'change_username' );

For Points:

function change_point_name( $point_title ) {
    $point_title = ucwords( 'desired translated text' );

    return $point_title;
}
add_filter( 'badgeos-leaderboard-table-points', 'change_point_name' );

Thanks

[BadgeOS Support]

in reply to: Suggested Achievemnents not working for selected achiement type #26865

Hi Shahzad,

We are about to release an updated version which will fix this issue.
Thanks for pointing out.

[BadgeOS Support]

in reply to: Plugin conflict #26116

Hi Robin,

we have double-checked the plugin and found it is working fine. See the video

Try installing fresh WordPress on localhost and install/activate both the plugins from wp repository then see if it is working.

Thanks

[BadgeOS Support]

in reply to: Plugin conflict #26079

Hi Robin,

We are unable to reproduce the issue. Badgeos plugin is working as expected even after activating the Simple Link Directory Add-on.

Please elaborate the steps to reproduce the issue.

Thanks

[BadgeOS Support]

in reply to: Badge reports do not work #26075

Hi Nathan,

• Are you getting this error only for Reporting addon? Have you tried reactivating any other addon installed on your site?
• Try deleting the cache on your site and then activate the addon

[BadgeOS Support]

in reply to: Reports not working #26005

Hi Carlos,

All our add-ons are based on annual license and they will need to be renewed every year. This model is not different from many other plugin providers. However, we are activating both your add-ons for 2 months. Once this period is over, both add-ons will have to be renewed. Your purchase date for the addons was April 20, 2017.

Thanks

[BadgeOS Support]

in reply to: Badge reports do not work #26003

Hi Nathan,

sorry for the inconvenience, The issue has been fixed now. please, update the addon to version 1.0.5.

thanks

[BadgeOS Support]

in reply to: Badge reports do not work #25942

Hi all

we have released a new version (1.0.4) of BadgeOS Report add-on in which we have updated the data fetching queries for the report results. Please update the add-on to the latest version. it will fix the issue you reported.

Thanks

[BadgeOS Support]

in reply to: Active Users Report causes MySQL high CPU usage #25940

Hi Graham,

we have released a new version (1.0.4) of BadgeOS Report add-on in which we have updated the data fetching queries for the report results. Please update the add-on to the latest version. Hopefully, it will fix the issue you reported.

Thanks

[Author]

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