[Sonia Stringer]

in reply to: Points set to 0 and badges not displaying after update to BadgeOS 3.2 #32990

Hello and thanks for responding.

1. So manually awarded points are lost just lost? What is the proper way to add points manually in the user profile so they are not lost in future updates?

2. Sorry if I didn’t explain well but the points do not appear in that rank metric menu – that is the problem I am having.
https://www.dropbox.com/s/4lkjpfaw8l12u8t/leaderboard-sort-issue.jpg?dl=0

Thanks!

[Sonia Stringer]

in reply to: Points set to 0 and badges not displaying after update to BadgeOS 3.2 #32975

I finally noticed a link at the top of the window that says “click here to update BadgeOS to data from meta” or something along those lines. Clicking that “here” did the trick and now I have points and badges appearing. Clicking the button in the Settings for BadgeOS just never worked when I clicked it. It would just hang and I’d never get an email.

However I had added additional points to some users manually prior to the upgrades to BadgeOS, and those extra points are gone. For example if they had 500 points from earning badges and I gave them 100 extra points manually, they used to have 600 points. Now after these updates they only have the 500. The extra 100 points added manually seems to have disappeared – is there any way to preserve those extra points?

Also how can I sort the Leaderboard by Points now that I have this new points type? My only choices for sorting are Journal Entries and Badges.

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