[Carlos Acosta]

in reply to: Reports not working #25992

Hi Wooninjas, this is great news. There is no available update appearing in my plugins. I did a bit more investigating, and it looks like our license is expired. Can you tell me the reason for this? I wasn’t aware when we purchased it that it was for a limited time. Another add-on purchased the same day is still valid.

[Carlos Acosta]

in reply to: Bad Link in Developer Resources #25613

Thanks for your reply. It would be helpful to have the link go to a page that explains the situation, rather than an unrelated forum post.

I’m trying to figure out if there is a way to display a page with all the submissions from a particular achievement. There’s no existing shortcode for this so I thought I would try to create my own. I can’t figure out how the submissions are linked to the achievement they’re related to.

Any assistance you could give, or if you could create a shortcode that would enable this functionality, would be greatly appreciated.

[Carlos Acosta]

in reply to: Reports not working #25514

Any update on how this is going?

[Carlos Acosta]

in reply to: Reports not working #25100

That’s great, thank you.

[Carlos Acosta]

in reply to: Reports not working #25011

Thanks for helping with this.

The plugins we have currently active:
Allow Multiple Accounts
BadgeOS
BadgeOS BadgeStack Add-On
BadgeOS Community Add-on
BadgeOS Leaderboards Add-On
BadeOS Reports Add-On
bbPress
BuddyPress
BuddyPress Members only
Export User Data
Instagram Feed
Ninja Forms

We have not done any customization to the addon.

To reproduce the issue with achievement reports: Try to access achievement reports. All reports are blank.

To reproduce the issue with the active user report: Try to access the active user report. Page will appear to be loading for a long time, several minutes. At some point, navigating to any page on the site will display the above Internal Server Error page.
Password Protected
UpdrafPlus – Backup/Restore
WP All Export

[Carlos Acosta]

in reply to: Reports not working #24987

Text of the error page:
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@virltsc.ca and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

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